What requirements must a 3-star hotel meet?
3-star hotels are an excellent option for travelers seeking comfort, quality service, and an attractive price. In today's world full of diverse tourist offers, meeting specific standards has become a key factor in hotel evaluation. So, what are the main requirements that a 3-star hotel must meet? The answer to this question may be more intriguing than you think.
How are hotels rated?
Hotel rating is a process in which experts assign hotel stars based on specific criteria. These criteria include guest service standards, room equipment quality, cleanliness, and the variety of services available to customers. Hotel stars are a symbol of the quality assessment of services provided by a given accommodation facility. The more stars a hotel has, the higher level of comfort and luxury can be expected during the stay. 3-star hotels usually meet certain minimum requirements regarding room standards, restaurants, or additional amenities. When rating hotels, customer reviews and possible industry certificates confirming the high quality of services provided are also taken into account. Thanks to the star system, hotels can clearly present their capabilities and attract new guests looking for a suitable place to stay or relax.
Requirements for a 3-star hotel
A three-star hotel must meet certain requirements to provide guests with an appropriate standard of stay. Here are some key criteria such an establishment should meet:
1. Rooms: Each room in a 3-star hotel should be equipped with a bathroom with a shower or bathtub, a television, a telephone, and complimentary basic toiletries.
2. Meals: This hotel should offer breakfast included in the room price and the possibility to use a restaurant or bar serving meals throughout most of the day.
3. Service: Hotel staff should provide professional guest service as well as daily room cleaning and towel replacement.
4. Amenities: A 3-star hotel should have a reception open most of the day, free Wi-Fi access in the lobby, and the possibility to use additional services such as luggage storage or laundry.
5. Location: The hotel's location is also important — preferably it should be conveniently connected to tourist attractions and the city center. Meeting these requirements allows the hotel to receive an official three-star rating and provide its guests with a comfortable and pleasant stay.
How are hotel stars assigned?
Hotel stars are granted based on the evaluation of many factors. These include, among others, the hotel's location, the skills and education of the staff, rooms and their equipment, additional services and amenities, as well as the location.
Who assigns stars in Poland?
In Poland, hotel owners are subject to laws requiring them to submit their facility for mandatory evaluation. The authority that assigns stars is the Marshal of the Voivodeship. Complaints can also be filed with this office if the hotel does not meet the declared standard.
The process usually involves an inspection visit, during which inspectors thoroughly evaluate various aspects of the hotel's operation according to established criteria. Inspectors assess service standards, equipment, comfort, amenities, safety, and other factors affecting the quality of guests' stays at the hotel.
After completing the evaluation, inspectors prepare a report and submit their recommendations to the evaluation committee. Based on the inspectors' report, the committee makes the final decision regarding the number of stars awarded to the hotel.
Learn more about how to submit your hotel for rating here.
